03 / Design

Problems I lived. Then redesigned.

Three apps I use every week — Airbnb, LinkedIn, Deliveroo. I hit a wall in each one as a real user, then put on the designer hat and worked through how I'd fix it. Two are complete write-ups; one is in progress.

3 case studies

Case Study · Feb 2026

Airbnb — Long-Term Stays & Extended Accommodation

Mobile App Redesign · 3-week design sprint

Relocating from India to the UK, I spent weeks trying to book a 4-month Airbnb. The app treats a 4-month stay the same as a weekend trip — confusing pricing, missing workspace details, harsh cancellation policies, and no long-term filters. This is the redesign that came out of that frustration: a contextual 'Long-Term Mode', clearer monthly pricing, work-friendly badges, and one-tap host communication templates — without breaking the familiar experience users already trust.

#MobileUX#Travel#UserResearch#FeatureDesign

PDF

Case Study · Feb 2026

LinkedIn — Job Application Tracker

Web + Mobile Feature Design · 3-week research sprint

I was applying for UK roles on LinkedIn and realized the app forgets your applications the moment you click Apply — no tracking, no notes, no follow-ups. I talked to eight other job seekers who had hit the same wall. The redesign adds five features inside LinkedIn's existing flow: a real status tracker beyond 'Applied', a private notes field per application, follow-up reminders, an optional Kanban view, and application analytics — keeping 95% of LinkedIn's current design while filling the gaps that force people into spreadsheets.

#B2BProfessional#UserInterviews#FeatureDesign#SystemsThinking

PDF

Case Study · In progress

Deliveroo — Reducing Friction in Food & Grocery Ordering

Mobile App · Ongoing UX research

In progress · Currently exploring

I order from Deliveroo more often than I'd care to admit. After enough orders, you notice the same friction: the homepage greets you as if you've never been there. Recent orders are buried two taps deep. Reordering takes more decisions than it should. This is a live exploration of how the order flow could be reshaped around the user the app already knows — currently in research and concept phase.

#MobileUX#FoodDelivery#FlowOptimisation#TapReduction

PDF available after publication